Chattanooga, Tennessee, based Unum Group, a Fortune 500 company, is the top disability insurer in the United States and the United Kingdom. They also offer other insurance products including accident, critical illness, and life insurance.
Designer, Medium, 2010
Market and customer demand were driving the need for Unum to develop a comprehensive benefit enrollment, education, and maintenance solution for employees that was easy and seamless.
I worked directly with the client to create an online application that allowed the employee to visit one location to make every interaction with Unum. Here the employee could sign up for initial coverage, view their claim status, create beneficiaries and update their account information.
Unum became the first insurance company to develop a complete and simple solution for employees to account for all of their communication and transaction needs. This provided Unum with a significant advantage in providing quality employee servicing solutions.
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